The West Bengal government has launched an official portal for the common people of the state to easily get information about government services, which is known as CMO Portal. Through this portal, the citizens of the state will be able to file their complaints online and get the necessary information about the complaint. This CMO Portal of West Bengal is also known as “Your Government by Your Side”. The citizens of the state will be able to file their complaints directly to the Chief Minister’s Office by logging in to the online portal.
After filing the complaint, the applicant will also be able to track the current status and progress of his complaint online. In addition, necessary information about various public welfare schemes and government services of the state government will be known through this portal.
In this new article on West Bengal, I will tell you how to register and log in to the CMO WB Gov In Portal. I will also tell you how to file a complaint through your mobile number and how to check the current status of the complaint. Keep reading the article below to know more about this.
CMO West Bengal Complaint Portal – cmo.wb.gov.in
Through the CMO portal of the West Bengal government, the common people of the state will be able to know the necessary information about various government services and government schemes. Through this portal, information will be available about what are the benefits of various schemes, who can apply and how to apply. Earlier, accurate information about various government schemes and services was not easily accessible to many people. Through this portal, an opportunity has been created to get all that information online at one place. As a result, the common people of the state will be able to easily know about the government services and schemes applicable to them.
At the moment, an important initiative of the West Bengal government is this CMO Portal. With the help of this portal, the government has created a transparent system for the common people of the state to easily get information about government services and projects.
Chief Minister’s Office Portal West Bengal
| Information | Details |
|---|---|
| Portal Name | CMO Portal West Bengal |
| Full Name | Chief Minister’s Office |
| Launched By | Government of West Bengal |
| Also Known As | Apnar Sarkar Apnar Pashe |
| Official Portal | CMO WB Gov In |
| Email Address | asap@wb.gov.in |
Why this cmo.wb.gov.in Portal Launch?
The main objectives of launching this portal are as follows:
- To receive complaints directly from the common people of the state through this portal without any middlemen.
- To take necessary measures to resolve various problems of the common people quickly.
- To provide various government services online in an easy and transparent manner.
- To provide various types of government services and facilities through one portal, so that there is no need to go anywhere else.
- To provide an opportunity for the common people to easily know about the progress of various projects and developmental works of the state government.
Chief Minister’s Office Portal Benefits
| Service / Feature | What You Can Do |
|---|---|
| Submit a Complaint | You can submit a complaint directly to the Chief Minister’s Office about a government service or official. |
| Check Complaint Status | After submitting a complaint, you can use the Grievance ID to check its current status and progress. |
| Complaint Dashboard | You can view details such as your submitted complaints, resolved complaints and pending complaints. |
| Government Scheme Information | Information about government schemes, including benefits, eligibility and the application process, can be found on the portal. |
| Citizen Services & Updates | You can also get information about government announcements, projects and their development progress through the portal. |
Various Ways to File a Complaint
Through this portal, the common people of the state will be able to voice their grievances in various ways. Because not all citizens can voice their grievances in the same manner, multiple channels have been provided for the purpose of expressing grievances.
| Complaint Method | Details |
|---|---|
| Online Complaint | Citizens can submit their complaint online through the official CMO WB portal. |
| Helpline Number | A complaint can also be registered by contacting the government helpline number 82820. |
| Citizens can send their complaint through the official email address asap@wb.gov.in. |
How to Submit a Complaint on CMO WB Portal
First, you have to open the official portal of the Chief Minister’s Office cmo.wb.gov.in.
- Then you have to click on the Raise Grievance option on the homepage of the portal.
- Now you have to provide an active mobile number and fill the CAPTCHA on the screen.
- Then an OTP will come to your mobile number. You have to verify that OTP by entering it in the specified place and logging in.
- After logging in, the complainant will have to provide his name, full address, local police station name, gender, age and email ID.
- Also, as required, alternative mobile number and social and work-related information will have to be provided.
- Then, the language in which you want to file the complaint has to be selected. For example, Bengali or English. If the portal has the facility to file a complaint through voice, that can also be used.
- If there are any necessary documents or evidence with the complaint, they have to be uploaded.
- After providing all the information, the application form has to be reviewed carefully. If all the information is correct, the complaint should be submitted.
Note:- After the complaint is successfully submitted, a Grievance Number will be provided. You should keep this number with you to check the status of the complaint later.
How to Register a Complaint Through CMO West Bengal Helpline Number
The government has also made arrangements for the common people of the state to file complaints through a helpline number. Those who cannot file complaints online can call 82820 and file their complaints.
The complaint can be reported directly by calling this number. After that, the staff in charge of the help desk will record the necessary information regarding the complaint and take further action.
Who Can Use the CMO West Bengal Portal?
- All citizens residing in the rural and urban areas of West Bengal will be able to use this portal.
- Senior citizens of the state will also be able to avail themselves of necessary services through this portal.
- Citizens wishing to lodge complaints regarding urgent matters will also be able to utilize the facilities of this portal.
How to Check Complaint Status on CMO WB Portal
- After submitting the complaint on this portal, the applicant will be given an Application ID or Grievance Number. Using this number, the current status and progress of the complaint can be easily known later.
- First, you have to open the CMO Portal and log in to your account.
- Then you have to enter the Application ID or Grievance Number in the specified place.
- After entering the number, the current status and progress information of the complaint will be displayed on your dashboard.
How to Check CMO WB Complaint Status Using Mobile Number
- Visit the official portal, cmo.wb.gov.in.
- Click on the ‘Lodge Grievance’ option on the portal’s homepage.
- Now, you need to verify your phone number.
- Enter the OTP received on your mobile phone into the designated field. Once the OTP is verified, you will be able to log in.
- Upon logging in, the live dashboard will open. You can view the status and progress of your submitted application under the ‘Complaints’ section.
FAQs
CMO West Bengal Portal is an online portal of the state government through which citizens can get information about government services and lodge their complaints.
An active mobile number will be required to lodge a complaint. After verifying the mobile number through OTP, you will be able to submit the necessary information of the complaint.
After filing a complaint, the current status and progress of the complaint can be viewed by logging into the portal using the Grievance Number or Application ID received after filing the complaint.